I would like to cancel my Bunpo subscription.

Thank you for learning with Bunpo. Recurring subscriptions (monthly / yearly) can be canceled via the platform where they were purchased: the Apple App Store, the Google Play Store, or the Bunpo website.

Note: Plus Lifetime (no longer offered) is a one-time purchase, so there is nothing to cancel. It appears under "purchase history" rather than "subscriptions".

If the subscription was purchased via the Apple App Store (iOS)

1. Open the Settings app.
2. Tap your name.
3. Tap "Subscriptions".
4. Select the Bunpo subscription.
5. Tap "Cancel Subscription" to stop it from auto-renewing at the end of the current billing cycle.

If the subscription was purchased via the Google Play Store (Android)

1. Open the Google Play Store.
2. Tap your profile icon, then "Payments & subscriptions" > "Subscriptions".
3. Tap the subscription you want to cancel.
4. Tap "Cancel subscription".
5. Follow the on-screen instructions.

If the subscription was purchased via the Bunpo website

1. Log in to your account on the Bunpo website.
2. Once logged in, tap the profile icon at the top of the screen.
3. Tap "Manage subscription".
4. If prompted to log in, do so. From here you can manage your subscription.
5. If you run into issues, please email us with any relevant screenshots. For your online security, please do not include personal information such as credit card or bank account numbers.