Help Center
Guides and answers to common questions about the Bunpo app, subscriptions, and your account.
💎 Bunpo Platinum
✅ Get Your Subscription
📱 Manage Your Account
- I purchased a subscription, but my account did not activate.
- I upgraded my phone and want to continue my subscription.
- I want to restore my subscription but don't have access to my previous device.
- I was incorrectly charged for a subscription purchase.
- I would like to update the email address on my account.
- I would like to reset the password on my account.
- I would like to cancel my Bunpo subscription.
- I would like to delete my Bunpo account.
- I would like to know about discounts and subscription campaigns.
- I would like to request a refund.
📚 Learn Every Day
- I would like to learn many languages with Bunpo.
- I would like to use Bunpo on multiple devices.
- I would like to see my updated progress across all my devices.
- I would like to reset my progress.
- I would like to set up reminders to do my lessons.
- I need to use a special keyboard on my device (Japanese, Korean, Chinese).
- I would like to do my lessons offline.
- I would like to use Bunpo on my computer.
- I would like to visit the Bunpo website.
